Terms & Conditions

Acceptance of Terms

By using Emaan.pk, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

Your continued use of this website constitutes your acceptance of these Terms & Conditions.

Products & Availability

Emaan.pk specializes in premium 925 sterling silver jewellery, including rings, necklaces, bracelets, earrings, pendants, and related accessories.

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, slight variations in colour, appearance, or packaging may occur due to photography, screen settings, or product updates.

Product availability is subject to stock levels.

Pricing & Payments

All prices displayed on Emaan.pk are listed in Pakistani Rupees (PKR). We reserve the right to update pricing at any time without prior notice.

We currently offer the following payment methods:

• Credit & Debit Cards
• Direct Bank Transfer
• Cash on Delivery (where available)

Orders will only be processed once payment verification has been completed where applicable.

Order Acceptance

After placing an order, you will receive an order confirmation email or notification. Receipt of an order confirmation does not guarantee acceptance of the order.

Emaan.pk reserves the right to:

If an order is cancelled after payment has been received, a refund will be processed according to our Refund & Return Policy.

Shipping & Delivery

We deliver products across Pakistan.

Estimated delivery times may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances.

While we strive to meet delivery estimates, Emaan.pk cannot guarantee exact delivery dates.

Returns & Exchanges

Returns and exchanges are subject to our Refund & Return Policy. Customers must request a return or exchange within:

Products must be:

• Unused
• In original condition
• In original packaging
• Accompanied by proof of purchase

Certain items may not be eligible for return due to hygiene, customization, or product-specific restrictions. Please refer to our dedicated Return & Exchange Policy for complete details.

Product Care

Sterling silver jewellery requires proper care to maintain its appearance and longevity. Customers are responsible for following recommended jewellery care instructions provided by Emaan.pk.

Normal wear, improper handling, exposure to chemicals, perfumes, water, or physical damage are not considered manufacturing defects.

Intellectual Property

All content available on Emaan.pk, including but not limited to logos, product images, graphics, text, website design and branding elements, is the property of Emaan.pk and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Emaan.pk shall not be liable for any indirect, incidental, consequential, or special damages arising from:

• Use of the website
• Delayed deliveries
• Product misuse
• Technical interruptions
• Third-party service failures

Our maximum liability shall not exceed the amount paid for the purchased product.

Privacy

Your use of Emaan.pk is also governed by our Privacy Policy.

By using our website, you acknowledge that you have reviewed and accepted our Privacy Policy.

Changes to Terms

Emaan.pk reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with a revised effective date.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Pakistan.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

These Terms & Conditions were last reviewed and published on the effective date noted at the top of this page. Continued use of Emaan.pk after any update constitutes acceptance of the revised terms.